All conversations are end-to-end encrypted and processed on infrastructure that meets KVKK special-category personal-data standards (Turkey's GDPR equivalent for health data). Sensitive medical history is not queried; only the basic identity required for booking is collected. Conversation logs are auto-deleted after a configurable retention window.

Pre-built integrations exist for Dentafix, Klinikya, Dentsoft, Periodent and MedKlinik, the most common dental PMS systems in Turkey. Custom systems can connect via REST API, typically completed within a week.

Pricing is loaded into the knowledge base by the clinic and shared only as predefined package ranges for common inquiries. For cases that require an in-person assessment, the AI never gives a binding verbal quote and converts the patient into a consultation visit instead.

Turkish as primary plus 40+ languages including English, German, Dutch, Arabic, Russian and Bulgarian, the most-requested languages in dental tourism. The same agent handles multiple languages in parallel and switches mid-call on a single trigger word.

The AI parses symptom language, separates abscess, bleeding and trauma cases from routine queries, and routes the patient to the nearest available dentist or the on-call clinician per the clinic's escalation rules. Conversation transcripts remain auditable.

Standard setup takes 2 to 5 business days. Doctor profiles, specialties, working hours and treatment packages provided by the clinic are imported into a private knowledge base and the AI is customized to speak in your clinic's voice.